Starlight Films - Privacy Policy

This Privacy Policy describes how Starlight Films ("we," "us," or "our") collects, uses, and protects the personal information you provide to us when you use our website, starlightfilms.com (the "Site"), and our services. We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address, which you provide when you contact us through our website or engage our services. For example, if you fill out the contact form to inquire about a video production, we collect your name, email, and any details you provide in your message.
• Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand how users navigate our Site and improve our services.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings (see our Cookies Policy for more details).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your personal information to respond to your inquiries, provide you with the video production services you request, and improve the overall quality of our services.
• Communication: We may use your contact information to send you updates about our services, promotional offers, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
• Analytics: We use usage data and cookies to analyze trends, track user movements, and gather demographic information about our user base. This helps us understand how users interact with our Site and identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy.

We may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include cloud hosting providers, email marketing services, and payment processors.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security technologies.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at dpo@starlightfilms.com or by mail at 5400 Hollywood Blvd, Los Angeles, CA 90027.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your contact information for as long as you are a client of Starlight Films, or for a reasonable period after you cease being a client in case you wish to engage our services again. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.

8. Third-Party Websites

Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Starlight Films
5400 Hollywood Blvd
Los Angeles, CA 90027
Phone: (213) 555-1212
Email: info@starlightfilms.com

Data Protection Officer:
Email: dpo@starlightfilms.com